Industries / Legal / Workers’ Comp
AI Automation for workers’ comp firms.
An injured worker searching for a firm usually calls once — and signs with the one that answers first. The firms that win are simply the ones that respond in seconds, every time, day or night. We build the systems that answer every call and inquiry 24/7 and put new-client intake on rails, so more of the cases you already pay for turn into signed retainers. Custom-built to how workers’ comp firms run, connected to the case management software you already use, built around client confidentiality, and yours to keep.
The outcome
A firm that signs the case it paid for.
Here’s what the systems are built to deliver — the instant response, the answered call, and the intake on rails that turn the injured-worker leads you already pay for into signed retainers, handled automatically.
- Every injured-worker inquiry gets reached in seconds, so you win the case before the next firm calls back — the speed that decides where a worker who calls once actually retains.
- Every call gets answered 24/7 — including after hours and weekends — so no injured worker ever rolls to voicemail and dials the next firm on the list instead.
- Cases get screened and intake started automatically — the injury details captured, claim information gathered, and the consult booked — so qualified comp cases move forward without your staff chasing paperwork.
- Consults get booked and nurtured to retainer until the worker is ready to sign, so the prospects who hesitate don’t quietly disappear to another firm.
- Reviews build automatically after cases close, lifting your local rank and the trust that brings the next injured worker through the door.
Where we usually start
A starting point — not the limit.
These are the automations workers’ comp firms start with most often. They’re a starting point, not the menu — if there’s a repetitive, time-sensitive part of your practice slowing intake down, we can build for it. Every system is custom to your caseload, your software, and your firm’s voice, built around client confidentiality, and it’s yours to keep.
Speed-to-Lead System
Every web and ad inquiry from an injured worker feeds into one system that responds in seconds, across text and email, acknowledging the inquiry and moving the prospect toward a booked consult. A hurt worker usually calls once, to whoever answers first — so that instant reply turns more of the expensive clicks you already pay for into signed cases instead of leads that went to the firm that called back sooner.
AI Receptionist
Answers every call in your firm’s voice, day or night. It screens new callers and captures the injury details, books consults straight onto your calendar, and escalates urgent situations to a person the moment one needs attention — so the injured worker who calls after hours or while your staff is on another line never rolls to voicemail. It gathers facts and routes them to your team; it never gives legal advice.
Client Intake System
New-client intake on rails — the engagement agreement, intake forms, and claim information gathered automatically, and onboarding walked through without your staff chasing paperwork. Everything lands in one place, organized and ready for an attorney to review, so qualified comp cases move from first contact to signed client faster and nothing slips during a busy week.
Follow-Up Automation
Most consults that don’t book on the first touch are lost to silence. We build nurture that stays in front of consult leads and prospects automatically — reminders, check-ins, and follow-ups — so no-shows drop and the injured workers who hesitate stay warm until they’re ready to retain you, rather than quietly drifting to another firm.
That’s where most firms start — we build well beyond it. See the full service breakdown, jump to pricing, or read how the build works.
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Built for how workers’ comp firms run
Custom to your firm. Connected to your software. Owned by you.
This isn’t an app you log into and configure yourself. We design the systems around the way you already field injured-worker inquiries and run intake, build them, and maintain them as the technology changes — built around client confidentiality, so they keep working without becoming your problem.
How it fits your business
- Works with your case management software — we build around Filevine, CASEpeer, Litify, and the tools you already run, so intakes and consults stay in one place.
- Built around client confidentiality — you control what it can access, where data lives, and who it hands off to, scoped to intake and scheduling and nothing more, and it never gives legal advice.
- Built around your intake criteria — your screening questions, the claim details you collect, and your consult process, not a generic template.
- Live in one to three weeks — starting with a free audit that maps the highest-ROI automations first.
- Yours to keep — you own the workflow automation; ongoing care keeps it improving, but you’re never locked in.
See personal injury, employment law, the legal overview, or all industries.
Workers’ comp questions
Straight answers for workers’ comp firms.
Can an AI receptionist handle calls from injured workers and screen new comp cases?
Yes. It answers every call in your firm’s voice, day or night, and handles the conversation the way your front desk would — gathering the caller’s name, contact details, the date and nature of the injury, the employer, and whether a claim has been filed, then booking a consult straight onto your calendar. Urgent situations get flagged and escalated to a person right away. It never gives legal advice; it captures the information your team needs to evaluate the case, so an injured worker who calls after hours or while your staff is on another line still gets a real, attentive response instead of voicemail.
How fast can you respond to a new injured-worker inquiry?
In seconds. When someone fills out a form on your site, clicks an ad, or calls in, the system responds almost immediately — by text and email — to acknowledge the inquiry, answer basic questions, and move them toward a booked consult. An injured worker usually reaches out once, to the first firm that responds, and rarely waits for a callback. Responding while they’re still on your page, instead of hours later, is the difference between signing the case and watching it go to the firm that answered first — especially when you’re paying for that click.
Is client confidentiality protected, and does the AI give legal advice?
We build the system around confidentiality from the start, and you control exactly what it can access. It’s scoped to handle intake and scheduling — capturing contact details, the nature of the injury, and the information you need to evaluate the claim — and nothing more than you authorize. It does not give legal advice or opinions, and it never assesses the merits of a claim; it gathers facts and routes them to your team. You decide what data it touches, where that data lives, and who on your staff it hands off to, so sensitive client information stays inside the boundaries you set.
Can you automate new-client intake for comp cases and gather the claim details we need?
Yes. We put your intake on rails — the system collects the details you need on every new injury, gathers the information your team uses to run a conflict check, sends engagement and intake forms automatically, and walks the new client through onboarding without your staff chasing paperwork. Everything lands in one place, organized and ready for an attorney to review, so qualified comp cases move from first contact to signed client faster and nothing falls through the cracks during a busy week.
Will it work with my case management software?
In most cases, yes. We build around the platforms comp firms already run — Filevine, CASEpeer, Litify, and similar systems — so contacts, intakes, and consult bookings stay in the tools your team lives in instead of scattered across inboxes. During the free audit we confirm exactly what connects and how, and how access is scoped, before you commit to anything.
How long does it take to go live, and do I own the system?
Most workers’ comp firm builds go live in one to three weeks depending on scope, starting with a free 30-minute audit that maps the automations with the fastest return — usually the speed-to-lead response and AI receptionist first. And yes — you own what we build. The workflow automation is yours to keep even if you ever stop working with us; ongoing care is a choice, not a lock-in.
See what should be automated in your workers’ comp firm.
The free 30-minute audit gives you a custom blueprint — the specific automations that would capture the most cases for your firm, with ROI estimates and a clear cost to build. No pitch, no pressure, and you walk away with the plan whether you hire us or not.
No pitch. No pressure.